Reconciliations

Match payment transactions with provider settlements for accurate financial reporting

Overview

Reconciliation matches your Yuno payment records with settlement reports from payment providers. This ensures every transaction is accounted for and helps identify discrepancies between expected and actual fund movements.

Reconciliation is available for production transactions only. Sandbox transactions do not generate settlement data.

How Reconciliation Works

Yuno automatically ingests settlement files from connected providers and matches them against your transaction records.

Accessing Reconciliations

Navigate to Dashboard > Reconciliations to view the reconciliation dashboard.

Reconciliation Statuses

Status	Description	Action Required
Matched	Transaction and settlement amounts agree	None
Partially Matched	Amounts differ (e.g., fee deductions)	Review fee breakdown
Unmatched - Yuno	Transaction exists in Yuno but not in provider settlement	Contact provider
Unmatched - Provider	Settlement record exists but no Yuno transaction	Investigate
Discrepancy	Amounts or currencies do not match	Manual review

Settlement Timeline

Settlement timelines vary by provider and payment method:

Payment Method	Typical Settlement
Credit Card	T+1 to T+30 (varies by provider)
Debit Card	T+1 to T+2
PIX	T+0 (instant) to T+1
Bank Transfer	T+1 to T+3
OXXO	T+1 to T+2 after customer payment

Filtering and Search

Filter	Options
Date Range	Settlement date range
Provider	Specific provider connection
Status	Matched, Unmatched, Discrepancy
Payment Method	Card, PIX, etc.
Amount Range	Min/max settlement amount

Exporting Reports

Export reconciliation data for accounting systems:

1. Apply filters

   Set date range, provider, and status filters as needed.

2. Click Export

   Select format: CSV, XLSX, or PDF.

3. Download

   The report includes transaction ID, provider reference, amounts, fees, and reconciliation status.

Handling Discrepancies

Amount mismatch

Common cause: Provider fees, currency conversion, or tax withholding. Compare the gross vs. net amounts and verify the fee schedule with your provider.

Missing settlements

If a Yuno transaction has no matching settlement after the expected timeline, check: 1) Provider settlement schedule, 2) Transaction was not voided/refunded, 3) Provider dashboard for the specific transaction.

Duplicate settlements

Rare but possible during provider system issues. Flag the duplicate and contact the provider for resolution.

Reconciliation discrepancies should be investigated promptly. Unresolved discrepancies may indicate processing errors, fee changes, or potential fraud.