Overview
Boleto Bancario is a widely used payment method in Brazil that generates a bank slip (boleto) with a barcode. Customers can pay the boleto at bank branches, ATMs, online banking portals, or authorized payment agents. It is especially important for reaching unbanked and underbanked populations who may not have credit cards. Key characteristics:- Asynchronous: Payment is not instant; customers pay after receiving the boleto
- Wide reach: Accepted at any bank in Brazil
- No chargebacks: Boleto payments cannot be disputed like card transactions
- Settlement delay: Typically 1-3 business days after the customer pays
Requirements
Creating a Boleto Payment
Handling the Response
A successful Boleto creation returns statusPENDING with boleto details:
Displaying the Boleto
Provide multiple ways for the customer to access the boleto:- PDF link: Direct the customer to the
boleto.urlto view and print the bank slip - Barcode: Display the barcode for scanning at bank branches or ATMs
- Digitable line: Show the numeric code for manual entry in online banking apps
Send the boleto URL to the customer via email as a backup. Customers may not complete payment immediately and will need access to the boleto later.
Expiration and Late Payment
Boletos have a due date, typically 3-5 business days from creation. After the due date:- Some banks accept late payments with additional fees (juros and multa)
- Behavior varies by provider and bank
- If the boleto is not paid, the payment status transitions to
EXPIRED
Settlement Timeline
Total time from creation to settlement can range from 2-10 business days.
Webhook Events
Common Issues
Response Handling
Synchronous Response
Boleto payments returnPENDING status with a ticket URL:
Webhook Events
Boleto settlement can take 1-3 business days after the customer pays. Use webhooks for definitive payment confirmation.